What is a service key?
Written by Digital Support Team
Last edited 8/25/2021
A service key is a code provided by your employer so that you can receive an on-demand video visit at a discounted rate.
Examples of a service key include: Employee ID, Member ID or a coupon code given to you by your employer. If you do not know your service key, please contact your benefits administrator.
If you are enrolled in a Medical College of Wisconsin or Froedtert & MCW health plan, please use the following service keys:
- MCW health plan = Member ID
- F&MCW health plan = Employee ID