Biometric Login

  • Updated

What is Biometric Verification?

  • Biometric characteristics are the physical and biological features unique to every individual, such as fingerprint and facial recognition. These are saved on your device and can be easily compared to the user attempting to access data or device.
  • Biometric authentication is a security feature that matches the biometric features of a user accessing a device or online account. Access is granted only when a match occurs.

 

How to Set Up Biometric Login on F&MCW App

  1. Login to your Froedtert & MCW app using your username and password
  2. Go to Account
  3. Under Account Settings, tap Login Security
  4. Tap the toggle button Enable your biometrics (to the right)
  5. Tap Set up biometrics
  6. When prompted to allow the app to use Face or Touch ID, tap OK
  7. Next time you log access the F&MCW app it will use biometrics to log in. 

How to Delete Biometric Login on F&MCW App

  1. Log into your Froedtert & MCW app
  2. Go to Account
  3. Under Account Settings, tap Login Security
  4. Tap Delete your biometrics
  5. Then, tap Delete biometrics

 

 

How to Set Up Biometric Login on MyChart App

  1. Login to your MyChart app
  2. Press the Menu icon in the top left corner 
  3. Scroll down under Account Settings, press Account Settings
  4. Tap the toggle button to the right of Use Face ID/Use Fingerprint

How to Delete Biometric Login on MyChart App

  1. Login to your MyChart app
  2. Press the Menu icon in the top left corner
  3. Under Account Settings, press Account Settings
  4. Tap the toggle button to the right of Use Face ID/Use Fingerprint