Two-Step Login

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What is Two-Step Login?

Two-step login, also known as two-factor authentication (2FA), is a security method that uses two forms of identification to safeguard personal information. A text message will be sent to your mobile number containing a one-time passcode that must be entered prior to gaining access.

Two-Step Login and Froedtert & MCW App

Two-step log in can only be set up and deleted from the Froedtert & MCW app. Once enabled, you will be prompted to complete the two-step log in if you:

  • Log into your account on the web
  • Log in on a new device
  • If you completely logged out of the app on your device

Why Use Two-Step Login?

With Two-Step login, if your password is stolen or your phone is lost, it reduces the chances of someone else gaining access to your account.

 

How to Setup Two-Step Login?

  1. Login to your Froedtert & MCW app
  2. Go to Account
  3. Under Account Settings, tap Login Security
  4. Tap Set up your two-step login
  5. Enter your current Froedtert & MCW account password and tap Confirm Password
  6. Confirm or edit your mobile phone number and tap Use this phone number
  7. Enter 6 digit code, that was sent via text to your mobile device, tap Verify.
  8. You are all set! Tap Back to settings

How to Delete Two-Step Login Settings:

  1. Log into your Froedtert &MCW app
  2. Go to Account
  3. Under Account Settings, tap Login Security
  4. Tap Delete your two-step login
  5. Enter your password and tap Confirm password
  6. Then, tap Delete Two-Step Login