How should I prepare for my virtual visit?

  • Updated

If you are planning to use a mobile device for your visit:

  1. Download the Froedtert & MCW app by visiting froedtert.com/app.

  2. Download the Zoom Workplace app (optional) by visiting zoom.us/download 

  3. Complete PreCheck-In. You can do this up to three days before your appointment by using the Froedtert & MCW app or by visiting my.froedtert.com and logging in to your account.

  4. On the day of your appointment, log into your account no more than 30 minutes prior to the scheduled appointment time.  

For more details about these steps, watch and learn: Prepare for your Virtual Visit – Mobile.

 

If you are planning to use a desktop/laptop computer for your visit:

  1. Download Zoom Workplace (optional) by visiting zoom.us/download 

  2. Complete PreCheck-In. You can do this up to three days before your appointment by visiting my.froedtert.com and logging in to your account.

  3. On the day of your appointment, log into your account no more than 30 minutes prior to the scheduled appointment time.

  4. Start your visit at your scheduled appointment time by visiting my.froedtert.com.

For more details about these steps, watch and learn: Prepare for your Virtual Visit – Computer.

 

Click here to test Zoom on any device.