What is a service key?

  • Updated

A service key is a code provided by your employer to receive an on-demand virtual visit at a discounted rate. Examples of service keys include:

  • Employee ID
  • Member ID
  • Coupon code provided by your employer

If you do not know your service key, please contact your benefits administrator.

If you are an employee of Froedtert & the Medical College of Wisconsin, or a family member enrolled in a Froedtert Health medical plan, please use the following service keys: 

  • MCW health plan: Member ID
  • F&MCW health plan: Employee ID