How do I request access to a minor's MyChart?

  • Updated

Parents, guardians, and caregivers can be granted access to a minor's MyChart account, through a feature called proxy access. To become a proxy, you must have an active Froedtert & MCW MyChart account even if you are not a patient yourself.  If you do not already have a Froedtert & MCW MyChart account, first you must click Create New Account or contact us at 414-777-0900.

Request access to a minor's MyChart (11 years and younger)

You can request access to a minor's record (11 and younger) through your Froedtert & MCW account by following the steps below.

Froedtert & MCW App Instructions

  1. Sign in to the Froedtert & MCW app.
  2. Select MyChart.
  3. Select Menu (☰) in the top left corner, scroll to bottom.
  4. Select Proxy Access Request Forms.
  5. Select Request Access to a Minor’s Record (11 and younger).
  6. Complete the electronic form with the child’s demographic information.
  7. When filling out the electronic form, select either Full Proxy Access (medical + billing) or Limited Access (billing only).
  8. Select Submit Request.
  9. Once approved, you will receive a MyChart message notifying you that proxy access has been granted.

Browser Instructions

  1. Sign in to www.my.froedtert.com
  2. Select Menu (☰) in the top left corner, scroll to bottom.
  3. Select Personalize.
  4. Select Request Access to a Minor’s Record (11 and younger).
  5. Complete the electronic form with the child’s demographic information.
  6. When filling out the electronic form, select either Full Proxy Access (medical + billing) or Limited Access (billing only).
  7. Select Submit Request.
  8. Once approved, you will receive a MyChart message notifying you that proxy access has been granted.

Request Access to a Minor's MyChart (12 to 17 years) 

You can request access to a minor's record (ages 12 - 17) by submitting the child/adolescent proxy form to the Health Information Management department. The child/adolescent proxy form is available at the bottom of this article.  Please note, your adolescent must sign the document for the request to be approved. Once completed, email the form to the Health Information Management team at healthinformation@froedtert.com.

If you have any additional questions regarding your proxy request you can reach out to the Health Information Management team at the email above or click here.